SHIPPING & RETURNS
All packages are shipped by USPS First Class mail within 2-5 days of purchase with USPS Tracking Confirmation.
International orders are shipped USPS First Class International. If you would like Priority or Insured Mail, please contact me and I can send you an updated invoice. Any customs fees, taxes, or tariffs that may by incurred at the time of delivery are at the discretion of individual countries and are payable by the buyer.
Expedited shipping methods are available for additional fees.
Refund & Exchanges
If you are not satisfied with the item you have received you may return it in its original condition within 7 days of receipt and I will issue the full refund minus the shipping costs or you may exchange it against any other item. Please notify us within 7 days for return or exchanges. Refunds and exchanges will not be issued after 7 days.
International orders will not be refunded due to customs fees.
I will not accept returns on custom orders as those are approved by the client previously.
Should you have any other problems or inquiries after receiving the piece, please contact me ASAP and I will do my best to resolve the issue.
Damages & Repairs
If your item arrives damaged please notify upon its arrival. If you accidentally damage the piece or you lose 1/2 earring pair please contact me to discuss repairs and possible fees.